FAQs

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FAQs

Ordering and distribution

We supply our products through UK’s catering equipment distributor network.
Call us on 0115 9767090 for details of your national or local distributor.

Samples below the value of £10 can be supplied free of charge to catering establishments. For higher value items we supply on a sale or return basis.

Our products are made from premium materials for exceptional user experiences. Our manufacturers do offer a warranty for product defects. If you believe any product supplied via FSG is faulty, please contact your distributor or FSG customer service on 0115 9767090.

Personalisation

We are always looking to enhance our products to reflect our customer’s brand and style. If you are looking for unique products to compliment your food and beverage service, please contact us to discuss your requirements and we will work with you to develop your ideas.

Some of our products can be personalised with your brand or message. Please check out individual product pages for more information. 

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